Política de envío

Valeria Gioielli Shipping Policy

Last Updated: August 15, 2023.

Welcome to Valeria Gioielli, where we provide exceptional jewelry and a seamless shopping experience. Please review our Shipping Policy to understand the details of how we handle shipping for orders placed on our website, www.valeriagioielli.com.

1. Shipping Destinations:We offer shipping to both domestic and international destinations. Our shipping services cover the United States, including Puerto Rico, as well as international locations.
2. Domestic Shipping (United States and Puerto Rico):All orders shipped within the United States and Puerto Rico will receive complementary shipping. We strive to process and ship orders within 3-5 business days. Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
3. International Shipping:For orders being shipped to international destinations outside of the United States and Puerto Rico, shipping charges will apply. The shipping rates will vary based on the destination and the selected shipping method. International orders will be processed and shipped within 6-10 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
4. Shipping Methods:We offer a variety of shipping methods to cater to your needs. The available shipping options, along with their estimated delivery times and associated costs, will be presented to you during the checkout process.
5. Customs and Duties:For international orders, please note that customs duties, taxes, and fees may apply upon the arrival of your package in your country. These charges are the responsibility of the recipient and are not included in the shipping fees paid to Valeria Gioielli. We recommend contacting your local customs office for information on potential charges.
6. Order Tracking:Once your order is shipped, you will receive an email with a tracking number and a link to track the status of your package. You can also log in to your account on our website to view your order history and track your package's progress.
7. Order Modifications and Address Changes:If you need to make changes to your order or shipping address after it has been placed, please contact our Customer Support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order is in transit.
8. Order Delivery:Delivery times may vary based on the shipping method and destination. Please refer to the estimated delivery times provided during the checkout process as a general guideline. However, please note that unforeseen circumstances or delays beyond our control may affect delivery times.
9. Contact Information:If you have any questions or need assistance regarding our Shipping Policy or your order, please reach out to our Customer Support team at info@valeriagioielli.com.

Thank you for choosing Valeria Gioielli for your jewelry needs. We aim to provide you with quality products and exceptional service, from selection to delivery.